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80c0adcb | 1 | [[getting_help]] |
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2 | Getting Help |
3 | ------------ | |
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4 | ifdef::wiki[] |
5 | :pve-toplevel: | |
6 | endif::wiki[] | |
7 | ||
d91f8c1e | 8 | |
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9 | Proxmox VE Wiki |
10 | ~~~~~~~~~~~~~~~ | |
11 | ||
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12 | The primary source of information is the {webwiki}. It combines the reference |
13 | documentation with user contributed content. | |
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14 | |
15 | ||
16 | Community Support Forum | |
17 | ~~~~~~~~~~~~~~~~~~~~~~~ | |
18 | ||
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19 | We always encourage our users to discuss and share their knowledge using the |
20 | {forum}. The forum is moderated by the Proxmox support team. The large user base | |
21 | is spread out all over the world. Needless to say that such a large forum is a | |
1a37adb0 | 22 | great place to get information. |
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23 | |
24 | Mailing Lists | |
25 | ~~~~~~~~~~~~~ | |
26 | ||
6bce99cb | 27 | This is a fast way to communicate with the {pve} community via email. |
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28 | |
29 | * Mailing list for users: | |
6ce114ee | 30 | http://lists.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User List] |
fcdbd889 | 31 | |
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32 | {pve} is fully open source and contributions are welcome! The primary |
33 | communication channel for developers is the: | |
fcdbd889 | 34 | |
d3e2455a | 35 | * Mailing list for developers: |
6ce114ee | 36 | http://lists.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE development |
d3e2455a | 37 | discussion] |
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38 | |
39 | ||
40 | Commercial Support | |
41 | ~~~~~~~~~~~~~~~~~~ | |
42 | ||
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43 | {proxmoxGmbh} also offers enterprise support available as |
44 | https://www.proxmox.com/en/proxmox-ve/pricing[{pve} Subscription Service Plans]. | |
45 | All users with a subscription get access to the {pve} | |
46 | <<sysadmin_enterprise_repo,Enterprise Repository>>, and--with a Basic, Standard | |
47 | or Premium subscription--also to the Proxmox Customer Portal. The customer | |
48 | portal provides help and support with guaranteed response times from the {pve} | |
49 | developers. | |
50 | ||
51 | For volume discounts, or more information in general, please contact | |
1024fbf5 | 52 | mailto:sales@proxmox.com[sales@proxmox.com]. |
d91f8c1e | 53 | |
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54 | |
55 | Bug Tracker | |
56 | ~~~~~~~~~~~ | |
57 | ||
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58 | Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue |
59 | appears, file your report there. An issue can be a bug as well as a request for | |
60 | a new feature or enhancement. The bug tracker helps to keep track of the issue | |
61 | and will send a notification once it has been solved. |