X-Git-Url: https://git.proxmox.com/?a=blobdiff_plain;f=getting-help.adoc;h=9f561c700a5ac8bd753719519a1320973aef4a9c;hb=ee6e18c48004800d71fe2a3154107acf21d6dffc;hp=180a2121bd2aa3829419e3ed1cad04c2fe63353e;hpb=cd4393da8fe7c57134550f9d2961914b19159113;p=pve-docs.git diff --git a/getting-help.adoc b/getting-help.adoc index 180a212..9f561c7 100644 --- a/getting-help.adoc +++ b/getting-help.adoc @@ -1,59 +1,61 @@ +[[getting_help]] Getting Help ------------ -include::attributes.txt[] +ifdef::wiki[] +:pve-toplevel: +endif::wiki[] Proxmox VE Wiki ~~~~~~~~~~~~~~~ -The primary source of information is the {pve} -http://pve.proxmox.com[wiki]. It combines the reference documentaion -with user contributed content. +The primary source of information is the {webwiki}. It combines the reference +documentation with user contributed content. Community Support Forum ~~~~~~~~~~~~~~~~~~~~~~~ -{pve} itself is fully open source, so we always encourage our users to -discuss and share their knowledge using the -http://forum.proxmox.com/[Community Support Forum]. The forum is fully -moderated by the Proxmox support team, and has a quite large user base -around the whole world. Needless to say that such a large forum is a +We always encourage our users to discuss and share their knowledge using the +{forum}. The forum is moderated by the Proxmox support team. The large user base +is spread out all over the world. Needless to say that such a large forum is a great place to get information. Mailing Lists ~~~~~~~~~~~~~ -This is a fast way to communicate via email with the Proxmox VE -community +This is a fast way to communicate with the {pve} community via email. * Mailing list for users: - http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User - List] + http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User List] -The primary communication channel for developers is: +{pve} is fully open source and contributions are welcome! The primary +communication channel for developers is the: -* Mailing list for developer: - http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE - development discussion] +* Mailing list for developers: + http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE development + discussion] Commercial Support ~~~~~~~~~~~~~~~~~~ -{proxmoxGmbh} also offers commercial -http://www.proxmox.com/proxmox-ve/pricing[{pve} Subscription Service -Plans]. System Administrators with a standard subscription plan can access a -dedicated support portal with guaranteed reponse time, where {pve} -developers help them should an issue appear. -Please contact the mailto:office@proxmox.com[Proxmox sales -team] for more information or volume discounts. +{proxmoxGmbh} also offers enterprise support available as +https://www.proxmox.com/en/proxmox-ve/pricing[{pve} Subscription Service Plans]. +All users with a subscription get access to the {pve} +<>, and--with a Basic, Standard +or Premium subscription--also to the Proxmox Customer Portal. The customer +portal provides help and support with guaranteed response times from the {pve} +developers. + +For volume discounts, or more information in general, please contact +mailto:office@proxmox.com[office@proxmox.com]. Bug Tracker ~~~~~~~~~~~ -We also run a public a public bug tracker at -https://bugzilla.proxmox.com. If you ever detect a bug, you can file -an bug entry there. This makes it easy to track the bug status, and -you will get notified as soon as the bug is fixed. +Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue +appears, file your report there. An issue can be a bug as well as a request for +a new feature or enhancement. The bug tracker helps to keep track of the issue +and will send a notification once it has been solved.