[[getting_help]]
Getting Help
------------
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Community Support Forum
~~~~~~~~~~~~~~~~~~~~~~~

{pmg} itself is fully open source, so we always encourage our users to
discuss and share their knowledge using the {forum}. The forum is
moderated by the Proxmox support team, and has a large user base
around the world. Needless to say, such a large forum is a
great place to get information.


Commercial Support
~~~~~~~~~~~~~~~~~~

{proxmoxGmbh} also offers commercial {pricing-url}[{pmg} Subscription
Service Plans]. Users with a Basic subscription or above
have access to a dedicated support portal with guaranteed response
times, where {pmg} developers can help them, should an issue appear. Please
contact the mailto:sales@proxmox.com[Proxmox sales team] for more
information or volume discounts.


Bug Tracker
~~~~~~~~~~~

We also run a public bug tracker at
https://bugzilla.proxmox.com. If you ever detect a bug, you can file
a bug entry there. This makes it easy to track the bug's status and
get notified as soon as the bug is fixed.