[[getting_help]]
Getting Help
------------
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Community Support Forum
~~~~~~~~~~~~~~~~~~~~~~~

{pmg} itself is fully open source, so we always encourage our users to
discuss and share their knowledge using the {forum}. The forum is fully
moderated by the Proxmox support team, and has a quite large user base
around the whole world. Needless to say that such a large forum is a
great place to get information.


Commercial Support
~~~~~~~~~~~~~~~~~~

{proxmoxGmbh} also offers commercial 
https://www.proxmox.com/en/proxmox-mail-gateway/pricing[{pmg} Subscription Service Plans]. System Administrators with a standard subscription plan can access a 
dedicated support portal with guaranteed reponse time, where {pmg}
developers help them should an issue appear.
Please contact the mailto:office@proxmox.com[Proxmox sales team]
for more information or volume discounts.


Bug Tracker
~~~~~~~~~~~

We also run a public a public bug tracker at
https://bugzilla.proxmox.com. If you ever detect a bug, you can file
an bug entry there. This makes it easy to track the bug status, and
you will get notified as soon as the bug is fixed.