getting-help.adoc

   1 Getting Help
   2 ------------
   3 include::attributes.txt[]
   4
   5
   6 Proxmox VE Wiki
   7 ~~~~~~~~~~~~~~~
   8
   9 The primary source of information is the {pve}
  10 http://pve.proxmox.com[wiki]. It combines the reference documentaion
  11 with user contributed content.
  12
  13
  14 Community Support Forum
  15 ~~~~~~~~~~~~~~~~~~~~~~~
  16
  17 {pve} itself is fully open source, so we always encourage our users to
  18 discuss and share their knowledge using the
  19 http://forum.proxmox.com/[Community Support Forum]. The forum is fully
  20 moderated by the Proxmox support team, and has a quite large user base
  21 around the whole world. Needless to say that such a large forum is a
  22 great place to get information.
  23
  24 Mailing Lists
  25 ~~~~~~~~~~~~~
  26
  27 This is a fast way to communicate via email with the Proxmox VE
  28 community
  29
  30 * Mailing list for users:
  31   http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User
  32   List]
  33
  34 The primary communication channel for developers is:
  35
  36 * Mailing list for developer:
  37   http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE
  38   development discussion]
  39
  40
  41 Commercial Support
  42 ~~~~~~~~~~~~~~~~~~
  43
  44 {proxmoxGmbh} also offers commercial
  45 http://www.proxmox.com/proxmox-ve/pricing[{pve} Subscription Service
  46 Plans]. System Administrators with a standard subscription plan can access a
  47 dedicated support portal with guaranteed reponse time, where {pve}
  48 developers help them should an issue appear.
  49 Please contact the mailto:office@proxmox.com[Proxmox sales
  50 team] for more information or volume discounts.
  51
  52
  53 Bug Tracker
  54 ~~~~~~~~~~~
  55
  56 We also run a public a public bug tracker at
  57 https://bugzilla.proxmox.com. If you ever detect a bug, you can file
  58 an bug entry there. This makes it easy to track the bug status, and
  59 you will get notified as soon as the bug is fixed.