getting-help.adoc

   1 Getting Help
   2 ------------
   3 include::attributes.txt[]
   4
   5
   6 Proxmox VE Wiki
   7 ~~~~~~~~~~~~~~~
   8
   9 The primary source of information is the {webwiki}. It combines the reference
  10 documentation with user contributed content.
  11
  12
  13 Community Support Forum
  14 ~~~~~~~~~~~~~~~~~~~~~~~
  15
  16 {pve} itself is fully open source, so we always encourage our users to
  17 discuss and share their knowledge using the {forum}. The forum is fully
  18 moderated by the Proxmox support team, and has a quite large user base
  19 around the whole world. Needless to say that such a large forum is a
  20 great place to get information.
  21
  22 Mailing Lists
  23 ~~~~~~~~~~~~~
  24
  25 This is a fast way to communicate via email with the Proxmox VE
  26 community
  27
  28 * Mailing list for users:
  29   http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User
  30   List]
  31
  32 The primary communication channel for developers is:
  33
  34 * Mailing list for developer:
  35   http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE
  36   development discussion]
  37
  38
  39 Commercial Support
  40 ~~~~~~~~~~~~~~~~~~
  41
  42 {proxmoxGmbh} also offers commercial
  43 http://www.proxmox.com/proxmox-ve/pricing[{pve} Subscription Service
  44 Plans]. System Administrators with a standard subscription plan can access a
  45 dedicated support portal with guaranteed reponse time, where {pve}
  46 developers help them should an issue appear.
  47 Please contact the mailto:office@proxmox.com[Proxmox sales
  48 team] for more information or volume discounts.
  49
  50
  51 Bug Tracker
  52 ~~~~~~~~~~~
  53
  54 We also run a public a public bug tracker at
  55 https://bugzilla.proxmox.com. If you ever detect a bug, you can file
  56 an bug entry there. This makes it easy to track the bug status, and
  57 you will get notified as soon as the bug is fixed.