getting-help.adoc

   1 [[getting_help]]
   2 Getting Help
   3 ------------
   4 ifdef::wiki[]
   5 :pve-toplevel:
   6 endif::wiki[]
   7
   8
   9 Proxmox VE Wiki
  10 ~~~~~~~~~~~~~~~
  11
  12 The primary source of information is the {webwiki}. It combines the reference
  13 documentation with user contributed content.
  14
  15
  16 Community Support Forum
  17 ~~~~~~~~~~~~~~~~~~~~~~~
  18
  19 {pve} itself is fully open source, so we always encourage our users to
  20 discuss and share their knowledge using the {forum}. The forum is fully
  21 moderated by the Proxmox support team, and has a quite large user base
  22 around the whole world. Needless to say that such a large forum is a
  23 great place to get information.
  24
  25 Mailing Lists
  26 ~~~~~~~~~~~~~
  27
  28 This is a fast way to communicate via email with the Proxmox VE
  29 community
  30
  31 * Mailing list for users:
  32   http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User
  33   List]
  34
  35 The primary communication channel for developers is:
  36
  37 * Mailing list for developer:
  38   http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE
  39   development discussion]
  40
  41
  42 Commercial Support
  43 ~~~~~~~~~~~~~~~~~~
  44
  45 {proxmoxGmbh} also offers commercial
  46 http://www.proxmox.com/proxmox-ve/pricing[{pve} Subscription Service
  47 Plans]. System Administrators with a standard subscription plan can access a
  48 dedicated support portal with guaranteed response time, where {pve}
  49 developers help them should an issue appear.
  50 Please contact the mailto:office@proxmox.com[Proxmox sales
  51 team] for more information or volume discounts.
  52
  53
  54 Bug Tracker
  55 ~~~~~~~~~~~
  56
  57 We also run a public bug tracker at
  58 https://bugzilla.proxmox.com. If you ever detect an issue, you can
  59 file a bug report there. This makes it easy to track its status, and
  60 you will get notified as soon as the problem is fixed.