getting-help.adoc

   1 [[getting_help]]
   2 Getting Help
   3 ------------
   4 ifdef::wiki[]
   5 :pve-toplevel:
   6 endif::wiki[]
   7
   8
   9 Proxmox VE Wiki
  10 ~~~~~~~~~~~~~~~
  11
  12 The primary source of information is the {webwiki}. It combines the reference
  13 documentation with user contributed content.
  14
  15
  16 Community Support Forum
  17 ~~~~~~~~~~~~~~~~~~~~~~~
  18
  19 We always encourage our users to discuss and share their knowledge using the
  20 {forum}. The forum is moderated by the Proxmox support team. The large user base
  21 is spread out all over the world. Needless to say that such a large forum is a
  22 great place to get information.
  23
  24 Mailing Lists
  25 ~~~~~~~~~~~~~
  26
  27 This is a fast way to communicate with the {pve} community via email.
  28
  29 * Mailing list for users:
  30   http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User List]
  31
  32 {pve} is fully open source and contributions are welcome! The primary
  33 communication channel for developers is the:
  34
  35 * Mailing list for developers:
  36   http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE development
  37   discussion]
  38
  39
  40 Commercial Support
  41 ~~~~~~~~~~~~~~~~~~
  42
  43 {proxmoxGmbh} also offers enterprise support available as
  44 https://www.proxmox.com/en/proxmox-ve/pricing[{pve} Subscription Service Plans].
  45 All users with a subscription get access to the {pve}
  46 <<sysadmin_enterprise_repo,Enterprise Repository>>, and--with a Basic, Standard
  47 or Premium subscription--also to the Proxmox Customer Portal. The customer
  48 portal provides help and support with guaranteed response times from the {pve}
  49 developers.
  50
  51 For volume discounts, or more information in general, please contact
  52 mailto:office@proxmox.com[office@proxmox.com].
  53
  54
  55 Bug Tracker
  56 ~~~~~~~~~~~
  57
  58 Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue
  59 appears, file your report there. An issue can be a bug as well as a request for
  60 a new feature or enhancement. The bug tracker helps to keep track of the issue
  61 and will send a notification once it has been solved.