[[getting_help]]
Getting Help
------------
ifdef::wiki[]
:pve-toplevel:
endif::wiki[]


Proxmox VE Wiki
~~~~~~~~~~~~~~~

The primary source of information is the {webwiki}. It combines the reference
documentation with user contributed content.


Community Support Forum
~~~~~~~~~~~~~~~~~~~~~~~

We always encourage our users to discuss and share their knowledge using the
{forum}. The forum is moderated by the Proxmox support team. The large user base
is spread out all over the world. Needless to say that such a large forum is a
great place to get information.

Mailing Lists
~~~~~~~~~~~~~

This is a fast way to communicate with the {pve} community via email.

* Mailing list for users:
  http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User List]

{pve} is fully open source and contributions are welcome! The primary
communication channel for developers is the:

* Mailing list for developers:
  http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE development
  discussion]


Commercial Support
~~~~~~~~~~~~~~~~~~

{proxmoxGmbh} also offers enterprise support available as
https://www.proxmox.com/en/proxmox-ve/pricing[{pve} Subscription Service Plans].
All users with a subscription get access to the {pve}
<<sysadmin_enterprise_repo,Enterprise Repository>>, and--with a Basic, Standard
or Premium subscription--also to the Proxmox Customer Portal. The customer
portal provides help and support with guaranteed response times from the {pve}
developers.

For volume discounts, or more information in general, please contact
mailto:office@proxmox.com[office@proxmox.com].


Bug Tracker
~~~~~~~~~~~

Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue
appears, file your report there. An issue can be a bug as well as a request for
a new feature or enhancement. The bug tracker helps to keep track of the issue
and will send a notification once it has been solved.