X-Git-Url: https://git.proxmox.com/?p=pve-docs.git;a=blobdiff_plain;f=getting-help.adoc;h=4c042ca2eb789e666d7e3a3fc55f1613c6ad29fd;hp=c3bed15ba9e863be1ac432344a7629feba969cd1;hb=HEAD;hpb=fcdbd8892a217b3317fec28cd4487f37be413ef6 diff --git a/getting-help.adoc b/getting-help.adoc index c3bed15..06a25c2 100644 --- a/getting-help.adoc +++ b/getting-help.adoc @@ -1,50 +1,61 @@ +[[getting_help]] Getting Help ------------ -include::attributes.txt[] +ifdef::wiki[] +:pve-toplevel: +endif::wiki[] Proxmox VE Wiki ~~~~~~~~~~~~~~~ -The primary source of information is the {pve} -http://pve.proxmox.com[wiki]. It combines the reference documentaion -with user contributed content. +The primary source of information is the {webwiki}. It combines the reference +documentation with user contributed content. Community Support Forum ~~~~~~~~~~~~~~~~~~~~~~~ -{pve} itself is fully open source, so we always encourage our users to -discuss and share their knowledge using the -http://forum.proxmox.com/[Community Support Forum]. The forum is fully -moderated by the Proxmox support team. Up to now, the forum has about -25.000 members, and more than 120.000 messages. Needless to say that -such a large forum is a great place to get information. +{pve} itself is fully open source, so we always encourage our users to discuss +and share their knowledge using the {forum}. The forum is moderated by the +Proxmox support team, and has a large user base from all around the world. +Needless to say, such a large forum is a great place to get information. Mailing Lists ~~~~~~~~~~~~~ -This is a fast way to communicate via email with the Proxmox VE -community +This is a fast way to communicate with the {pve} community via email. * Mailing list for users: - http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User - List] + http://lists.proxmox.com/cgi-bin/mailman/listinfo/pve-user[{PVE} User List] -The primary communication channel for developers is: +{pve} is fully open source and contributions are welcome! The primary +communication channel for developers is the: -* Mailing list for developer: - http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE - development discussion] +* Mailing list for developers: + http://lists.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[{PVE} development + discussion] Commercial Support ~~~~~~~~~~~~~~~~~~ -{proxmoxGmbh} also offers a commercial support channel. {pve} server -subscriptions can be ordered online, see -http://shop.maurer-it.com[{pve} Shop]. For all details see -http://www.proxmox.com/proxmox-ve/pricing[{pve} Subscription Service -Plans]. Please contact the mailto:office@proxmox.com[Proxmox sales -team] for commercial support requests or volume discounts. +{proxmoxGmbh} also offers enterprise support available as +{pricing-url}[{pve} Subscription Service Plans]. +All users with a subscription get access to the {pve} +<>, and--with a Basic, Standard +or Premium subscription--also to the Proxmox Customer Portal. The customer +portal provides help and support with guaranteed response times from the {pve} +developers. +For volume discounts, or more information in general, please contact +mailto:sales@proxmox.com[sales@proxmox.com]. + + +Bug Tracker +~~~~~~~~~~~ + +Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue +appears, file your report there. An issue can be a bug as well as a request for +a new feature or enhancement. The bug tracker helps to keep track of the issue +and will send a notification once it has been solved.