X-Git-Url: https://git.proxmox.com/?p=pve-docs.git;a=blobdiff_plain;f=getting-help.adoc;h=850d7a369c31cb22a6693cce78e61017db86572c;hp=0bb28a7fa4db63900a3fa684f45655a5a3d9b0e3;hb=dd1aa0e01624f5927fb65143c9a070672ccbeb92;hpb=1a37adb0bb6f99bf496a1ba059825bb5d35a4e23 diff --git a/getting-help.adoc b/getting-help.adoc index 0bb28a7..850d7a3 100644 --- a/getting-help.adoc +++ b/getting-help.adoc @@ -1,22 +1,23 @@ +[[getting_help]] Getting Help ------------ -include::attributes.txt[] +ifdef::wiki[] +:pve-toplevel: +endif::wiki[] Proxmox VE Wiki ~~~~~~~~~~~~~~~ -The primary source of information is the {pve} -http://pve.proxmox.com[wiki]. It combines the reference documentaion -with user contributed content. +The primary source of information is the {webwiki}. It combines the reference +documentation with user contributed content. Community Support Forum ~~~~~~~~~~~~~~~~~~~~~~~ {pve} itself is fully open source, so we always encourage our users to -discuss and share their knowledge using the -http://forum.proxmox.com/[Community Support Forum]. The forum is fully +discuss and share their knowledge using the {forum}. The forum is fully moderated by the Proxmox support team, and has a quite large user base around the whole world. Needless to say that such a large forum is a great place to get information. @@ -41,18 +42,19 @@ The primary communication channel for developers is: Commercial Support ~~~~~~~~~~~~~~~~~~ -{proxmoxGmbh} also offers a commercial support channel. {pve} server -subscriptions can be ordered online, see -http://shop.maurer-it.com[{pve} Shop]. For all details see -http://www.proxmox.com/proxmox-ve/pricing[{pve} Subscription Service -Plans]. Please contact the mailto:office@proxmox.com[Proxmox sales -team] for commercial support requests or volume discounts. +{proxmoxGmbh} also offers commercial +https://www.proxmox.com/en/proxmox-ve/pricing[{pve} Subscription Service +Plans]. System Administrators with a standard subscription plan can access a +dedicated support portal with guaranteed response time, where {pve} +developers help them should an issue appear. +Please contact the mailto:office@proxmox.com[Proxmox sales +team] for more information or volume discounts. Bug Tracker ~~~~~~~~~~~ -We also run a public a public bug tracker at -https://bugzilla.proxmox.com. If you ever detect a bug, you can file -an bug entry there. This makes it easy to track the bug status, and -you will get notified as soon as the bug is fixed. +We also run a public bug tracker at +https://bugzilla.proxmox.com. If you ever detect an issue, you can +file a bug report there. This makes it easy to track its status, and +you will get notified as soon as the problem is fixed.