X-Git-Url: https://git.proxmox.com/?p=pve-docs.git;a=blobdiff_plain;f=getting-help.adoc;h=850d7a369c31cb22a6693cce78e61017db86572c;hp=305325aa55e6f5e30a0cae6fe7e3441e71a3da4b;hb=dd1aa0e01624f5927fb65143c9a070672ccbeb92;hpb=d91f8c1e9c8c127198ad4e8113dccef30eed2061

diff --git a/getting-help.adoc b/getting-help.adoc
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--- a/getting-help.adoc
+++ b/getting-help.adoc
@@ -1,19 +1,60 @@
+[[getting_help]]
 Getting Help
 ------------
+ifdef::wiki[]
+:pve-toplevel:
+endif::wiki[]
 
-There are basically two different support channels. {pve} itself if
-fully open source, so we always encourage our users to discuss and
-share their knowledge using the http://forum.proxmox.com/[Community
-Support Forum]. The forum is fully moderated by the Proxmox support
-team. Up to now, the forum has about 25.000 members, and more than
-120.000 messages. Needless to say that such a large forum is a great
-place to get information.
-
-The second channel is the commercial support provided by
-{proxmoxGmbh}. {pve} server subscriptions can be ordered online, see
-http://shop.maurer-it.com[{pve} Shop]. For all details see
-http://www.proxmox.com/proxmox-ve/pricing[{pve} Subscription Service
-Plans].
-
-Please contact the mailto:office@proxmox.com[Proxmox sales team] for
-commercial support requests or volume discounts.
+
+Proxmox VE Wiki
+~~~~~~~~~~~~~~~
+
+The primary source of information is the {webwiki}. It combines the reference
+documentation with user contributed content.
+
+
+Community Support Forum
+~~~~~~~~~~~~~~~~~~~~~~~
+
+{pve} itself is fully open source, so we always encourage our users to
+discuss and share their knowledge using the {forum}. The forum is fully
+moderated by the Proxmox support team, and has a quite large user base
+around the whole world. Needless to say that such a large forum is a
+great place to get information.
+
+Mailing Lists
+~~~~~~~~~~~~~
+
+This is a fast way to communicate via email with the Proxmox VE
+community
+
+* Mailing list for users:
+  http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User
+  List]
+
+The primary communication channel for developers is:
+
+* Mailing list for developer:
+  http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE
+  development discussion]
+
+
+Commercial Support
+~~~~~~~~~~~~~~~~~~
+
+{proxmoxGmbh} also offers commercial 
+https://www.proxmox.com/en/proxmox-ve/pricing[{pve} Subscription Service
+Plans]. System Administrators with a standard subscription plan can access a 
+dedicated support portal with guaranteed response time, where {pve}
+developers help them should an issue appear.
+Please contact the mailto:office@proxmox.com[Proxmox sales
+team] for more information or volume discounts.
+
+
+Bug Tracker
+~~~~~~~~~~~
+
+We also run a public bug tracker at
+https://bugzilla.proxmox.com. If you ever detect an issue, you can
+file a bug report there. This makes it easy to track its status, and
+you will get notified as soon as the problem is fixed.