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1 NOTE: ksymoops is useless on 2.6. Please use the Oops in its original format
2 (from dmesg, etc). Ignore any references in this or other docs to "decoding
3 the Oops" or "running it through ksymoops". If you post an Oops from 2.6 that
4 has been run through ksymoops, people will just tell you to repost it.
5
6 Quick Summary
7 -------------
8
9 Find the Oops and send it to the maintainer of the kernel area that seems to be
10 involved with the problem. Don't worry too much about getting the wrong person.
11 If you are unsure send it to the person responsible for the code relevant to
12 what you were doing. If it occurs repeatably try and describe how to recreate
13 it. That's worth even more than the oops.
14
15 If you are totally stumped as to whom to send the report, send it to
16 linux-kernel@vger.kernel.org. Thanks for your help in making Linux as
17 stable as humanly possible.
18
19 Where is the Oops?
20 ----------------------
21
22 Normally the Oops text is read from the kernel buffers by klogd and
23 handed to syslogd which writes it to a syslog file, typically
24 /var/log/messages (depends on /etc/syslog.conf). Sometimes klogd dies,
25 in which case you can run dmesg > file to read the data from the kernel
26 buffers and save it. Or you can cat /proc/kmsg > file, however you
27 have to break in to stop the transfer, kmsg is a "never ending file".
28 If the machine has crashed so badly that you cannot enter commands or
29 the disk is not available then you have three options :-
30
31 (1) Hand copy the text from the screen and type it in after the machine
32 has restarted. Messy but it is the only option if you have not
33 planned for a crash. Alternatively, you can take a picture of
34 the screen with a digital camera - not nice, but better than
35 nothing. If the messages scroll off the top of the console, you
36 may find that booting with a higher resolution (eg, vga=791)
37 will allow you to read more of the text. (Caveat: This needs vesafb,
38 so won't help for 'early' oopses)
39
40 (2) Boot with a serial console (see Documentation/serial-console.txt),
41 run a null modem to a second machine and capture the output there
42 using your favourite communication program. Minicom works well.
43
44 (3) Patch the kernel with one of the crash dump patches. These save
45 data to a floppy disk or video rom or a swap partition. None of
46 these are standard kernel patches so you have to find and apply
47 them yourself. Search kernel archives for kmsgdump, lkcd and
48 oops+smram.
49
50
51 Full Information
52 ----------------
53
54 NOTE: the message from Linus below applies to 2.4 kernel. I have preserved it
55 for historical reasons, and because some of the information in it still
56 applies. Especially, please ignore any references to ksymoops.
57
58 From: Linus Torvalds <torvalds@osdl.org>
59
60 How to track down an Oops.. [originally a mail to linux-kernel]
61
62 The main trick is having 5 years of experience with those pesky oops
63 messages ;-)
64
65 Actually, there are things you can do that make this easier. I have two
66 separate approaches:
67
68 gdb /usr/src/linux/vmlinux
69 gdb> disassemble <offending_function>
70
71 That's the easy way to find the problem, at least if the bug-report is
72 well made (like this one was - run through ksymoops to get the
73 information of which function and the offset in the function that it
74 happened in).
75
76 Oh, it helps if the report happens on a kernel that is compiled with the
77 same compiler and similar setups.
78
79 The other thing to do is disassemble the "Code:" part of the bug report:
80 ksymoops will do this too with the correct tools, but if you don't have
81 the tools you can just do a silly program:
82
83 char str[] = "\xXX\xXX\xXX...";
84 main(){}
85
86 and compile it with gcc -g and then do "disassemble str" (where the "XX"
87 stuff are the values reported by the Oops - you can just cut-and-paste
88 and do a replace of spaces to "\x" - that's what I do, as I'm too lazy
89 to write a program to automate this all).
90
91 Finally, if you want to see where the code comes from, you can do
92
93 cd /usr/src/linux
94 make fs/buffer.s # or whatever file the bug happened in
95
96 and then you get a better idea of what happens than with the gdb
97 disassembly.
98
99 Now, the trick is just then to combine all the data you have: the C
100 sources (and general knowledge of what it _should_ do), the assembly
101 listing and the code disassembly (and additionally the register dump you
102 also get from the "oops" message - that can be useful to see _what_ the
103 corrupted pointers were, and when you have the assembler listing you can
104 also match the other registers to whatever C expressions they were used
105 for).
106
107 Essentially, you just look at what doesn't match (in this case it was the
108 "Code" disassembly that didn't match with what the compiler generated).
109 Then you need to find out _why_ they don't match. Often it's simple - you
110 see that the code uses a NULL pointer and then you look at the code and
111 wonder how the NULL pointer got there, and if it's a valid thing to do
112 you just check against it..
113
114 Now, if somebody gets the idea that this is time-consuming and requires
115 some small amount of concentration, you're right. Which is why I will
116 mostly just ignore any panic reports that don't have the symbol table
117 info etc looked up: it simply gets too hard to look it up (I have some
118 programs to search for specific patterns in the kernel code segment, and
119 sometimes I have been able to look up those kinds of panics too, but
120 that really requires pretty good knowledge of the kernel just to be able
121 to pick out the right sequences etc..)
122
123 _Sometimes_ it happens that I just see the disassembled code sequence
124 from the panic, and I know immediately where it's coming from. That's when
125 I get worried that I've been doing this for too long ;-)
126
127 Linus
128
129
130 ---------------------------------------------------------------------------
131 Notes on Oops tracing with klogd:
132
133 In order to help Linus and the other kernel developers there has been
134 substantial support incorporated into klogd for processing protection
135 faults. In order to have full support for address resolution at least
136 version 1.3-pl3 of the sysklogd package should be used.
137
138 When a protection fault occurs the klogd daemon automatically
139 translates important addresses in the kernel log messages to their
140 symbolic equivalents. This translated kernel message is then
141 forwarded through whatever reporting mechanism klogd is using. The
142 protection fault message can be simply cut out of the message files
143 and forwarded to the kernel developers.
144
145 Two types of address resolution are performed by klogd. The first is
146 static translation and the second is dynamic translation. Static
147 translation uses the System.map file in much the same manner that
148 ksymoops does. In order to do static translation the klogd daemon
149 must be able to find a system map file at daemon initialization time.
150 See the klogd man page for information on how klogd searches for map
151 files.
152
153 Dynamic address translation is important when kernel loadable modules
154 are being used. Since memory for kernel modules is allocated from the
155 kernel's dynamic memory pools there are no fixed locations for either
156 the start of the module or for functions and symbols in the module.
157
158 The kernel supports system calls which allow a program to determine
159 which modules are loaded and their location in memory. Using these
160 system calls the klogd daemon builds a symbol table which can be used
161 to debug a protection fault which occurs in a loadable kernel module.
162
163 At the very minimum klogd will provide the name of the module which
164 generated the protection fault. There may be additional symbolic
165 information available if the developer of the loadable module chose to
166 export symbol information from the module.
167
168 Since the kernel module environment can be dynamic there must be a
169 mechanism for notifying the klogd daemon when a change in module
170 environment occurs. There are command line options available which
171 allow klogd to signal the currently executing daemon that symbol
172 information should be refreshed. See the klogd manual page for more
173 information.
174
175 A patch is included with the sysklogd distribution which modifies the
176 modules-2.0.0 package to automatically signal klogd whenever a module
177 is loaded or unloaded. Applying this patch provides essentially
178 seamless support for debugging protection faults which occur with
179 kernel loadable modules.
180
181 The following is an example of a protection fault in a loadable module
182 processed by klogd:
183 ---------------------------------------------------------------------------
184 Aug 29 09:51:01 blizard kernel: Unable to handle kernel paging request at virtual address f15e97cc
185 Aug 29 09:51:01 blizard kernel: current->tss.cr3 = 0062d000, %cr3 = 0062d000
186 Aug 29 09:51:01 blizard kernel: *pde = 00000000
187 Aug 29 09:51:01 blizard kernel: Oops: 0002
188 Aug 29 09:51:01 blizard kernel: CPU: 0
189 Aug 29 09:51:01 blizard kernel: EIP: 0010:[oops:_oops+16/3868]
190 Aug 29 09:51:01 blizard kernel: EFLAGS: 00010212
191 Aug 29 09:51:01 blizard kernel: eax: 315e97cc ebx: 003a6f80 ecx: 001be77b edx: 00237c0c
192 Aug 29 09:51:01 blizard kernel: esi: 00000000 edi: bffffdb3 ebp: 00589f90 esp: 00589f8c
193 Aug 29 09:51:01 blizard kernel: ds: 0018 es: 0018 fs: 002b gs: 002b ss: 0018
194 Aug 29 09:51:01 blizard kernel: Process oops_test (pid: 3374, process nr: 21, stackpage=00589000)
195 Aug 29 09:51:01 blizard kernel: Stack: 315e97cc 00589f98 0100b0b4 bffffed4 0012e38e 00240c64 003a6f80 00000001
196 Aug 29 09:51:01 blizard kernel: 00000000 00237810 bfffff00 0010a7fa 00000003 00000001 00000000 bfffff00
197 Aug 29 09:51:01 blizard kernel: bffffdb3 bffffed4 ffffffda 0000002b 0007002b 0000002b 0000002b 00000036
198 Aug 29 09:51:01 blizard kernel: Call Trace: [oops:_oops_ioctl+48/80] [_sys_ioctl+254/272] [_system_call+82/128]
199 Aug 29 09:51:01 blizard kernel: Code: c7 00 05 00 00 00 eb 08 90 90 90 90 90 90 90 90 89 ec 5d c3
200 ---------------------------------------------------------------------------
201
202 Dr. G.W. Wettstein Oncology Research Div. Computing Facility
203 Roger Maris Cancer Center INTERNET: greg@wind.rmcc.com
204 820 4th St. N.
205 Fargo, ND 58122
206 Phone: 701-234-7556
207
208
209 ---------------------------------------------------------------------------
210 Tainted kernels:
211
212 Some oops reports contain the string 'Tainted: ' after the program
213 counter. This indicates that the kernel has been tainted by some
214 mechanism. The string is followed by a series of position-sensitive
215 characters, each representing a particular tainted value.
216
217 1: 'G' if all modules loaded have a GPL or compatible license, 'P' if
218 any proprietary module has been loaded. Modules without a
219 MODULE_LICENSE or with a MODULE_LICENSE that is not recognised by
220 insmod as GPL compatible are assumed to be proprietary.
221
222 2: 'F' if any module was force loaded by "insmod -f", ' ' if all
223 modules were loaded normally.
224
225 3: 'S' if the oops occurred on an SMP kernel running on hardware that
226 hasn't been certified as safe to run multiprocessor.
227 Currently this occurs only on various Athlons that are not
228 SMP capable.
229
230 4: 'R' if a module was force unloaded by "rmmod -f", ' ' if all
231 modules were unloaded normally.
232
233 5: 'M' if any processor has reported a Machine Check Exception,
234 ' ' if no Machine Check Exceptions have occurred.
235
236 6: 'B' if a page-release function has found a bad page reference or
237 some unexpected page flags.
238
239 The primary reason for the 'Tainted: ' string is to tell kernel
240 debuggers if this is a clean kernel or if anything unusual has
241 occurred. Tainting is permanent: even if an offending module is
242 unloaded, the tainted value remains to indicate that the kernel is not
243 trustworthy.