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1 | [[getting_help]] | |
2 | Getting Help | |
3 | ------------ | |
4 | include::attributes.txt[] | |
5 | ifdef::wiki[] | |
6 | :pve-toplevel: | |
7 | endif::wiki[] | |
8 | ||
9 | ||
10 | Proxmox VE Wiki | |
11 | ~~~~~~~~~~~~~~~ | |
12 | ||
13 | The primary source of information is the {webwiki}. It combines the reference | |
14 | documentation with user contributed content. | |
15 | ||
16 | ||
17 | Community Support Forum | |
18 | ~~~~~~~~~~~~~~~~~~~~~~~ | |
19 | ||
20 | {pve} itself is fully open source, so we always encourage our users to | |
21 | discuss and share their knowledge using the {forum}. The forum is fully | |
22 | moderated by the Proxmox support team, and has a quite large user base | |
23 | around the whole world. Needless to say that such a large forum is a | |
24 | great place to get information. | |
25 | ||
26 | Mailing Lists | |
27 | ~~~~~~~~~~~~~ | |
28 | ||
29 | This is a fast way to communicate via email with the Proxmox VE | |
30 | community | |
31 | ||
32 | * Mailing list for users: | |
33 | http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User | |
34 | List] | |
35 | ||
36 | The primary communication channel for developers is: | |
37 | ||
38 | * Mailing list for developer: | |
39 | http://pve.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE | |
40 | development discussion] | |
41 | ||
42 | ||
43 | Commercial Support | |
44 | ~~~~~~~~~~~~~~~~~~ | |
45 | ||
46 | {proxmoxGmbh} also offers commercial | |
47 | http://www.proxmox.com/proxmox-ve/pricing[{pve} Subscription Service | |
48 | Plans]. System Administrators with a standard subscription plan can access a | |
49 | dedicated support portal with guaranteed reponse time, where {pve} | |
50 | developers help them should an issue appear. | |
51 | Please contact the mailto:office@proxmox.com[Proxmox sales | |
52 | team] for more information or volume discounts. | |
53 | ||
54 | ||
55 | Bug Tracker | |
56 | ~~~~~~~~~~~ | |
57 | ||
58 | We also run a public a public bug tracker at | |
59 | https://bugzilla.proxmox.com. If you ever detect a bug, you can file | |
60 | an bug entry there. This makes it easy to track the bug status, and | |
61 | you will get notified as soon as the bug is fixed. |