|accepted/delivered |2 | Email accepted and delivered
|====
-
+[[postfix_queue_administration]]
Postfix Queue Administration
----------------------------
+[thumbnail="pmg-gui-queue-admin-summary.png", big=1]
Mail-queues are one of the central concepts of the SMTP protocol. Once a
mailserver accepts a mail for further processing it saves it to a queue.
After the mail is either relayed to another system, stored locally
-or discarded it is deleted from the local mail-queue.
+or discarded, it is deleted from the local mail-queue.
If immediate processing is not possible, for example because a downstream
mailserver is not reachable, the mail remains on the queue for later
processing.
-The Queue Administration view provides a succinct overview, as generated by
-the 'qshape (1)' utility, about the current state of the postfix mail-queue.
+The 'Queue Administration' panel provides a summary about the current state
+of the postfix mail-queue, similar to the 'qshape (1)' command-line utility.
-It shows mails for which domains were not delivered, and how long they have
+It shows domains for which mails were not delivered, and how long they have
been queued.
The three Action Buttons on top provide the most common queue operations:
'Delete All Messages'::
Delete all currently queued mail, for example if the queue contains only spam.
-Attempt to deliver all currently queued mail.
'Discard address verification database'::
Clear the recipient verification cache.
+A sudden increase of queued mails should be checked out closely. It can
+indicate issues connecting to downstream servers.
+This can also mean that one of the servers for which you relay emails sends
+spam itself.
+
+Deferred Mail
+~~~~~~~~~~~~~
+[thumbnail="pmg-gui-queue-admin-deferred.png"]
+
+In the 'Deferred Mail' tab you can examine each deferred email separately.
+Besides providing the contact information about sender and receiver you can
+also check the reason for an email being still queued.
+
+You can view the complete headers and filter by sender or receiver of queued up
+mails.
-In the 'Deferred Mail' tab you can filter and examine deferred mail in more
-detail by looking at the headers.
+Here you can also flush or delete each deferred email independently.