projects / pmg-docs.git / blame
| Commit | Line | Data |
|---|---|---|
| b8c7b823 DM |
1 | [[getting_help]] |
| 2 | Getting Help | |
| 3 | ------------ | |
| 4 | ifdef::wiki[] | |
| 5 | :pmg-toplevel: | |
| 6 | endif::wiki[] | |
| 7 | ||
| 8 | ||
| 9 | Community Support Forum | |
| 10 | ~~~~~~~~~~~~~~~~~~~~~~~ | |
| 11 | ||
| 12 | {pmg} itself is fully open source, so we always encourage our users to | |
| fc362add DW |
13 | discuss and share their knowledge using the {forum}. The forum is |
| 14 | moderated by the Proxmox support team, and has a large user base | |
| 15 | around the world. Needless to say, such a large forum is a | |
| b8c7b823 DM |
16 | great place to get information. |
| 17 | ||
| 18 | ||
| 19 | Commercial Support | |
| 20 | ~~~~~~~~~~~~~~~~~~ | |
| 21 | ||
| d2ae160b | 22 | {proxmoxGmbh} also offers commercial {pricing-url}[{pmg} Subscription |
| fc362add DW |
23 | Service Plans]. Users with a Basic subscription or above |
| 24 | have access to a dedicated support portal with guaranteed response | |
| 25 | times, where {pmg} developers can help them, should an issue appear. Please | |
| eb846709 | 26 | contact the mailto:sales@proxmox.com[Proxmox sales team] for more |
| d2ae160b | 27 | information or volume discounts. |
| b8c7b823 DM |
28 | |
| 29 | ||
| 30 | Bug Tracker | |
| 31 | ~~~~~~~~~~~ | |
| 32 | ||
| 566a77fb | 33 | We also run a public bug tracker at |
| b8c7b823 | 34 | https://bugzilla.proxmox.com. If you ever detect a bug, you can file |
| fc362add DW |
35 | a bug entry there. This makes it easy to track the bug's status and |
| 36 | get notified as soon as the bug is fixed. | |
| b8c7b823 | 37 |