projects / pve-docs.git / blame
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|---|---|---|
| 80c0adcb | 1 | [[getting_help]] |
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2 | Getting Help |
| 3 | ------------ | |
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4 | ifdef::wiki[] |
| 5 | :pve-toplevel: | |
| 6 | endif::wiki[] | |
| 7 | ||
| d91f8c1e | 8 | |
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9 | Proxmox VE Wiki |
| 10 | ~~~~~~~~~~~~~~~ | |
| 11 | ||
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12 | The primary source of information is the {webwiki}. It combines the reference |
| 13 | documentation with user contributed content. | |
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14 | |
| 15 | ||
| 16 | Community Support Forum | |
| 17 | ~~~~~~~~~~~~~~~~~~~~~~~ | |
| 18 | ||
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19 | We always encourage our users to discuss and share their knowledge using the |
| 20 | {forum}. The forum is moderated by the Proxmox support team. The large user base | |
| 21 | is spread out all over the world. Needless to say that such a large forum is a | |
| 1a37adb0 | 22 | great place to get information. |
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23 | |
| 24 | Mailing Lists | |
| 25 | ~~~~~~~~~~~~~ | |
| 26 | ||
| 6bce99cb | 27 | This is a fast way to communicate with the {pve} community via email. |
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28 | |
| 29 | * Mailing list for users: | |
| 6ce114ee | 30 | http://lists.proxmox.com/cgi-bin/mailman/listinfo/pve-user[PVE User List] |
| fcdbd889 | 31 | |
| 6bce99cb AL |
32 | {pve} is fully open source and contributions are welcome! The primary |
| 33 | communication channel for developers is the: | |
| fcdbd889 | 34 | |
| d3e2455a | 35 | * Mailing list for developers: |
| 6ce114ee | 36 | http://lists.proxmox.com/cgi-bin/mailman/listinfo/pve-devel[PVE development |
| d3e2455a | 37 | discussion] |
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38 | |
| 39 | ||
| 40 | Commercial Support | |
| 41 | ~~~~~~~~~~~~~~~~~~ | |
| 42 | ||
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43 | {proxmoxGmbh} also offers enterprise support available as |
| 44 | https://www.proxmox.com/en/proxmox-ve/pricing[{pve} Subscription Service Plans]. | |
| 45 | All users with a subscription get access to the {pve} | |
| 46 | <<sysadmin_enterprise_repo,Enterprise Repository>>, and--with a Basic, Standard | |
| 47 | or Premium subscription--also to the Proxmox Customer Portal. The customer | |
| 48 | portal provides help and support with guaranteed response times from the {pve} | |
| 49 | developers. | |
| 50 | ||
| 51 | For volume discounts, or more information in general, please contact | |
| 52 | mailto:office@proxmox.com[office@proxmox.com]. | |
| d91f8c1e | 53 | |
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54 | |
| 55 | Bug Tracker | |
| 56 | ~~~~~~~~~~~ | |
| 57 | ||
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58 | Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue |
| 59 | appears, file your report there. An issue can be a bug as well as a request for | |
| 60 | a new feature or enhancement. The bug tracker helps to keep track of the issue | |
| 61 | and will send a notification once it has been solved. |