projects / pmg-docs.git / blame
| Commit | Line | Data |
|---|---|---|
| b8c7b823 DM |
1 | [[getting_help]] |
| 2 | Getting Help | |
| 3 | ------------ | |
| 4 | ifdef::wiki[] | |
| 5 | :pmg-toplevel: | |
| 6 | endif::wiki[] | |
| 7 | ||
| 8 | ||
| 9 | Community Support Forum | |
| 10 | ~~~~~~~~~~~~~~~~~~~~~~~ | |
| 11 | ||
| 12 | {pmg} itself is fully open source, so we always encourage our users to | |
| 13 | discuss and share their knowledge using the {forum}. The forum is fully | |
| 14 | moderated by the Proxmox support team, and has a quite large user base | |
| 15 | around the whole world. Needless to say that such a large forum is a | |
| 16 | great place to get information. | |
| 17 | ||
| 18 | ||
| 19 | Commercial Support | |
| 20 | ~~~~~~~~~~~~~~~~~~ | |
| 21 | ||
| 22 | {proxmoxGmbh} also offers commercial | |
| 23 | https://www.proxmox.com/en/proxmox-mail-gateway/pricing[{pmg} Subscription Service Plans]. System Administrators with a standard subscription plan can access a | |
| 24 | dedicated support portal with guaranteed reponse time, where {pmg} | |
| 25 | developers help them should an issue appear. | |
| 26 | Please contact the mailto:office@proxmox.com[Proxmox sales team] | |
| 27 | for more information or volume discounts. | |
| 28 | ||
| 29 | ||
| 30 | Bug Tracker | |
| 31 | ~~~~~~~~~~~ | |
| 32 | ||
| 33 | We also run a public a public bug tracker at | |
| 34 | https://bugzilla.proxmox.com. If you ever detect a bug, you can file | |
| 35 | an bug entry there. This makes it easy to track the bug status, and | |
| 36 | you will get notified as soon as the bug is fixed. | |
| 37 |