getting-help.adoc

   1 [[getting_help]]
   2 Getting Help
   3 ------------
   4 ifdef::wiki[]
   5 :pmg-toplevel:
   6 endif::wiki[]
   7
   8
   9 Community Support Forum
  10 ~~~~~~~~~~~~~~~~~~~~~~~
  11
  12 {pmg} itself is fully open source, so we always encourage our users to
  13 discuss and share their knowledge using the {forum}. The forum is fully
  14 moderated by the Proxmox support team, and has a quite large user base
  15 around the whole world. Needless to say that such a large forum is a
  16 great place to get information.
  17
  18
  19 Commercial Support
  20 ~~~~~~~~~~~~~~~~~~
  21
  22 {proxmoxGmbh} also offers commercial {pricing-url}[{pmg} Subscription
  23 Service Plans]. System Administrators with a standard subscription
  24 plan can access a dedicated support portal with guaranteed reponse
  25 time, where {pmg} developers help them should an issue appear.  Please
  26 contact the mailto:office@proxmox.com[Proxmox sales team] for more
  27 information or volume discounts.
  28
  29
  30 Bug Tracker
  31 ~~~~~~~~~~~
  32
  33 We also run a public bug tracker at
  34 https://bugzilla.proxmox.com. If you ever detect a bug, you can file
  35 an bug entry there. This makes it easy to track the bug status, and
  36 you will get notified as soon as the bug is fixed.
  37