getting-help.adoc

   1 [[getting_help]]
   2 Getting Help
   3 ------------
   4 ifdef::wiki[]
   5 :pmg-toplevel:
   6 endif::wiki[]
   7
   8
   9 Community Support Forum
  10 ~~~~~~~~~~~~~~~~~~~~~~~
  11
  12 {pmg} itself is fully open source, so we always encourage our users to
  13 discuss and share their knowledge using the {forum}. The forum is
  14 moderated by the Proxmox support team, and has a large user base
  15 around the world. Needless to say, such a large forum is a
  16 great place to get information.
  17
  18
  19 Commercial Support
  20 ~~~~~~~~~~~~~~~~~~
  21
  22 {proxmoxGmbh} also offers commercial {pricing-url}[{pmg} Subscription
  23 Service Plans]. Users with a Basic subscription or above
  24 have access to a dedicated support portal with guaranteed response
  25 times, where {pmg} developers can help them, should an issue appear. Please
  26 contact the mailto:sales@proxmox.com[Proxmox sales team] for more
  27 information or volume discounts.
  28
  29
  30 Bug Tracker
  31 ~~~~~~~~~~~
  32
  33 We also run a public bug tracker at
  34 https://bugzilla.proxmox.com. If you ever detect a bug, you can file
  35 a bug entry there. This makes it easy to track the bug's status and
  36 get notified as soon as the bug is fixed.
  37